Manage student account

Your student account gives you access to the University’s student computers, the student portal, the learning platform Canvas and the student email.

On the student account page you can:

  • create your student account
  • change and reset your password
  • increase your assurance level
  • retrieve your user-id.

Remember to change your password at regular intervals, at least once a year. You’ll receive an email about when your password is due to expire.

Digital Security

Multi-factor Authentication (MFA)

During the spring 2024, we will introduce multi-factor authentication (MFA). MFA, also known as two-step verification, means that as an extra security measure, you will use two different verification steps to access certain services, such as email, Microsoft SharePoint and Microsoft Teams. You need MFA when you want to access your student account from a personal computer or a mobile device.

Assurance level AL2

To be able to log in to Ladok, your student account must have a high assurance level, known as AL2. Simply explained, an assurance level is an indication of how confident we are about who holds the account. If your assurance level has been lowered for some reason, you need to login with your BankID or with your account on universityadmissions.se.

How long does my student account last for?

Your student account is valid for four semesters from when you last registered for a course. After this your account will be automatically terminated. If you create a student account and do not register for a course in Ladok, your account will be terminated after 182 days.

If you have documents/files/emails that you wish to save you must copy these to your own storage media before your account is terminated. Once the account has expired it will not be possible to retrieve any documents, files or emails.

The Student Centre

If you have any questions about your student account please contact the Student Centre:


021-10 13 10