Course syllabus - Communication in complex organizations
Scope
7.5 credits
Course code
ITE416
Valid from
Autumn semester 2017
Education level
Second cycle
Progressive Specialisation
A1F (Second cycle, has second-cycle course/s as entry requirements).
Main area(s)
Innovation and Design
School
School of Innovation, Design and Engineering
Ratified
2017-01-31
Status
This syllabus is not current and will not be given any more
Literature lists
Course literature is preliminary up to 8 weeks before course start. Course literature can be valid over several semesters.
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Articles
Combining organizational and physical location to manage knowledge dissemination
International Journal of Technology Management 44(1/2), 2008
An introduction to Cultural Studies
London/New York: Routledge, 2016
Solving the Quality Dilemma: Emergent Quality management, Innovative Quality Improvement in Operations
Springer Verlag, 2017
Visual management studies: Empirical and theoretical approaches
International Journal of Management Reviews, 15, 2013
Supporting the development of shared understanding in distributed teams
Journal of Engineering Design, Vol. 28. NO3, 2017
Cultural Differences, Sterotypes and Communication Needs in Intercultural Communication in a Global Multicultural Enironment. The Employees´ Perspective.
Journal of Intercultural Communication, 2017
Developing International Personas. A new intercultural communication practice in globalized society
Journal of Intercultural Communication, 2017
Skills for effective communication and work in global product development teams
Journal of Engineering Design, 2005
Other Materials
The course literature is primarily based on scientific papers. In addition to the literature presented in the study guide, there may also be additional material handed out during the course.
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Objectives
The aim of the course is to give the student an understanding of and knowledge about how different communications strategies work in complex organizations, and how culture, ethnicity and gender can affect the communication.
Learning outcomes
After completing the course, the student shall be able to:
1. apply appropriate methods and be able to choose relevant media in order to support the communication between different parts in an organisation for a specific purpose
2. choose, motivate and apply communication strategies in regard to cultural and ethnical aspects within and between organizations
3. be able to asses how communication can support processes in innovation and design
4. analyse and assess how gender, culture and ethnicity affect communication within and between organisations
5. be able to analyse and understand what affects different communication process and situations; and how the consequences of communication appears
Course content
The focus of the course is on communications strategies for complex organisations. From literature studies, lectures and seminars the student will be introduced to how gender, culture and ethnicity affect the communication within and between differen organisations.
Tuition
Seminars and lectures.
Specific requirements
A completed Bachelor´s degree, equivalent to 140 credits and also Challenges in Innovation and Design, 15 credits or equivalent.
In addition, Swedish B/Swedish 3 and English A/English 6 are required. For courses given entirely in English exemption is made from the requirement in Swedish B/Swedish 3.
Examination
Seminar (SEM1), 1 credit, (examines the learning objective 4), marks Fail (U) or Pass (G)
Seminarium (SEM2), 1 credit, (examines the learning objective 5), marks Fail (U) or Pass (G)
Exercise (ÖVN1), 2 credits, (examines the learning objectives 1-3), marks Fail (U) or Pass (G)
Written examination (TEN1), 3,5 credits, (examines the learning objectives 4-5), marks Fail (U), Pass (G) or Pass with Distinction (VG)
A student who has a certificate from MDU regarding a disability has the opportunity to submit a request for supportive measures during written examinations or other forms of examination, in accordance with the Rules and Regulations for Examinations at First-cycle and Second-cycle Level at Mälardalen University (2020/1655). It is the examiner who takes decisions on any supportive measures, based on what kind of certificate is issued, and in that case which measures are to be applied.
Suspicions of attempting to deceive in examinations (cheating) are reported to the Vice-Chancellor, in accordance with the Higher Education Ordinance, and are examined by the University’s Disciplinary Board. If the Disciplinary Board considers the student to be guilty of a disciplinary offence, the Board will take a decision on disciplinary action, which will be a warning or suspension.
Grade
Pass with distinction, Pass, Fail