IT for you as a student

At MDU we use the wireless network Eduroam. Eduroam is an international cooperation between several universities and university colleges in all parts of the world.

When you have configured your device (computer or telephone), it will automatically connect to the wireless Eduroam network, both at MDU and at other higher education institutions as long as your student account is active.

Eduroam at MDU is available only on the frequency band 5Ghz, and the device you want to connect with must support it. Log in to the network with your student account: your username followed by the @mdu.se extension and also your password.

Log in with your student account

• Your username followed by the @mdu.se extension
• The password for your account

You can also try downloading an installer and following the guide to add Eduroam to your device.

Download the installer External link.

MDU Guest

MDU Guest is a wireless network at MDU that enables people who don’t have an account to be able to connect to Eduroam. MDH Guest is available only on the frequency band 2.4 Ghz and has a lower speed compared with Eduroam. To get access to MDU Guest, please contact the Student Centre to get a password.

If you have problems connecting to Eduroam

Check that you have entered the extension @mdu.se, not @student.mdu.se, after your username when logging in!

If you can’t find Eduroam in the list of available networks or you don’t have a valid certificate, you may need to install it on your device. If you have previously entered the wrong details it could be that your device doesn’t notice that you are filling in the correct details but continues to use the wrong ones.

More solutions to problems when trying to connect to Eduroam

To use the university's printing service, Eduprint, you need a student account or a library account. Printing costs money, and the prices are listed at the bottom of this page.

You manage your print jobs via the printing portal: https://portalmdh.onricoh.se/ External link, opens in new window.
More information about printing is also available at each printer.

Adding money to your account

• Log in to the printing portal with your student account.
• Click on "Add Credit" in the menu and follow the instructions to top up your account.
• Payment can be made using the most common credit cards.

Important information

If you want a refund, send an email to helpdesk@mdu.se, including your contact details and account information for the refund.

A fee of 150 SEK will be deducted from your balance before the refund is processed.
Accounts that are not used for printing within 24 months will be reset to zero.

The printing service will be replaced in 2027, and any funds remaining in the system will be lost. Therefore, avoid adding more money than you plan to use.

Printing options

You can print from computers in computer labs and libraries or from your own computer, tablet, or smartphone while on campus.

Printing from computers in computer labs and libraries

Print by selecting the printer "eduPrint." Retrieve your print job at any printer by logging in with your MDU account and releasing the print job.

Printing from your own computer, tablet, or smartphone

• Connect to the wireless network Eduroam.
• Log in to the printing portal and follow the instructions under the "Mobility print" section in the menu.
• Print from your device using the "Mobility print" driver.

You can also print directly from the printing portal by following the instructions under "Web printing" in the menu.

Printing from your student email

You can print from your student email by sending an email to: print@mdu.onricoh.se. Attach the document you want to print.

By default, prints will be in the color mode of the document and double-sided. You can adjust these settings at the printer before printing.

Scanning to email, home directory, or OneDrive

You can scan documents from the printer and send them directly to your home directory, email, or OneDrive. Select the destination at the printer. Scanning is free of charge.

Printing costs

Black and white

• Double-sided A4: 0.40 SEK/page (0.80 SEK per sheet)
• Single-sided A4: 0.50 SEK/page (0.50 SEK per sheet)
• Double-sided A3: 0.80 SEK/page (1.60 SEK per sheet)
• Single-sided A3: 1.00 SEK/page (1.00 SEK per sheet)

Color

• Double-sided A4: 0.80 SEK/page (1.60 SEK per sheet)
• Single-sided A4: 1.00 SEK/page (1.00 SEK per sheet)
• Double-sided A3: 1.60 SEK/page (3.20 SEK per sheet)
• Single-sided A3: 2.00 SEK/page (2.00 SEK per sheet)

Your student email is available in Office 365, a web-based package solution that allows you to work with email and documents over the internet, as well as save files to OneDrive for Business. You also have the option to install Microsoft Office on up to five private computers as long as you're a student at MDU.

Log in with your student email and password (same password as your student account). Always use this link when you want to log in to your student email:

www.outlook.com/mdu.se External link.

Download Outlook

If you want your email as an app, you can download the Outlook app, which is available for both iPhone and Android.

Download the Outlook app at Microsoft's website External link.

Forward your student email to a private email address

Log in to the student email. At the top of the page, select the cog icon Settings --> Email. select Forwarding. If you don't see this option, it's not available for your account. You can forward the email to another account.

Help topic on the Microsoft website about forwarding email from Office 365 to another email account External link.

Install Microsoft Office on a personal computer

• Browse to portal.office.com/home Link to another website. External link. and log in with your student email and password.
• In the upper right corner, click the Install Office button.
• Select ”Office 365-apps” and follow the instructions.

More about the installation on Microsoft’s website External link.

Save your files to OneDrive

You can save your documents to OneDrive for Business in Office365. You can enter OneDrive through the Office 365 menu when you're signed in to your student email.

Log in using your student email and password.

The maximum file size per file is 2Gb and you can store up to 1Tb.

Log in to OneDrive External link.

Save your documents to your home directory

When you log on to an MDU computer, your home directory H:\ is connected automatically. You can also save your documents here and you can store up to 2 Gb. You can find your home directory in the Explorer function.

Canvas is used as a pedagogical tool for conducting courses. You will submit your study assignments here and keep in contact with teachers and other students here.

Once you have registered for your course, you will automatically get access to it in Canvas.

Log in to Canvas with your MDU account External link.(abc01 or abc22001)

Log in to Canvas as an external user External link.(your email)

Instructions in Canvas External link.

Canvas in your smartphone

You may use the Canvas Student app for Android or IOS.

Download Canvas Student for Android External link.

Download Canvas Student for IOS External link.

At MDU, we use Zoom for video meetings which can be used for lectures and other group activities. To get the most out of the program, you should download the client to your computer or mobile device.

Get the Zoom client for a computer External link.

If you would like to have Zoom on your mobile or tablet you will find the app in the app store.

You must select "Sign in with SSO" and not the usual login window that appears first. When you log in, it may ask you which domain you want to log in to. Here you need to write "mdu-se". When you click Continue you will be taken to a web page, on that page you will log in with your MDU username and password.

The Zoom client should now start up with you logged in, and from here you can create your own meetings or join others. The client usually remembers your login for a while, so you should not have to do the login every time.

We recommend that you start the Zoom client before clicking on a link that you have received to a meeting, this is to ensure that you enter the meeting as logged in, and do not get stuck in waiting rooms or have other problems. If you select to enter a meeting without logging in, you will end up in a waiting room.

About the video tool Zoom External link.

All student computers on campus have Adobe Acrobat DC installed on them. Also, some computer rooms have Adobe All Apps installed.

Software in the general computer rooms

How you can use the Adobe programs

When you start an Adobe program you must be logged in to use it. In the e-mail address line enter mdu.se and click on the continue button. You will be redirected to MDU’s login page, where you log in with your MDU account (eg. abc21001)

As an MDU student , you have access to Microsoft Copilot - an AI-powered chat tool that can help you with your studies and daily assignments.

Copilot is linked to your student account, and you can easily use it when you are logged in to MDU services. When you are logged in, you will see a visualisation of a shield at the top of the screen, located to the right of the "new chat" button. It shows that company information is protected, meaning that the data is handled securely and that no unauthorised person can access it.

How can Microsoft Copilot help you?

Copilot is your personal AI assistant that can help you understand difficult topics and give you new ideas. It can answer your questions quickly and act as a tool to revise and test your knowledge. You can get help to improve your texts as it can provide you with suggestions on structure and content. If you are working on a project, Copilot can come up with ideas, source suggestions and specialised information.

Important things to keep in mind when using the tool:

• Responsibility for the content: If you use Copilot's suggestions and, for example, pass on what has been generated, it is important to remember that you are responsible for the content. Please always review what Copilot produces before using it.
• Search space: Copilot does not search through information stored in MDU's Microsoft 365 environment. Instead, it retrieves information from the internet. This means that you should always check the source and ensure that the information is accurate and relevant.
• Session management: When you close your browser, everything handled in the current session will disappear. Therefore, make sure to save what you want to keep before closing the browser.
  

Log in to Microsoft Pilot External link.

Mentimeter is a web-based presentation tool and digital system for real-time interactive surveys. Participants can vote for different options or type in their own answers. As a student at MDU, you can use Mentimeter when conducting surveys or when presenting.

Things to consider when using from a GDPR perspective

Mentimeter can track a response to a respondent so it is important that you avoid sensitive personal data in your questions. You should also avoid questions that encourage you to answer with sensitive personal data.

You log in to Mentimeter with your MDU account and password.

Log in to Mentimeter External link.

The Matlab platform is installed on the computers in the computer rooms on campus. When you start the Matlab program you must log in to use it. In the email address line please enter mdu.se and click on the continue button. You will be redirected to MDU’s login page, where you can log in with your student account and password.

Software in public computer rooms

MDU has an official mobile app called Kronox, where you can see your timetable and book a group room.

The mobile app mirrors the online timetable which means that it is always updated. What you can do there is search for the course timetable and if you log in you can save your timetable. You can also use resource booking to book a group room for example. If you are in a hurry and just need to find your timetable quickly, you don't need to log in, you will find the timetable anyway.

You will find the mobile app in the iTunes Appstore and Google Play

Download the app from the iTunes Appstore External link.

Download the app from Google Play External link.

Search for a timetable External link.

Having problems downloading the KronoX mobile app?

Some Android mobile phones have a new Android version that can’t download the KronoX mobile app. If you can’t download the KronoX mobile app we encourage you to find your timetable and book a group room through MDU’s website. During the autumn semester, the KronoX mobile app will be replaced. That’s why the current version of the KronoX mobile app is not being updated.

Having problems booking a group room in the KronoX mobile app?

After the name change from MDH to MDU, students who have downloaded the KronoX app before August 2022, are having problems booking group rooms in the app. Your mobile remembers the old address when you reinstall the app, therefore you need to do the following in the KronoX mobile app:

1. Click on Settings
2. Click on Change university
3. Click on another university (you won’t be able to log in there)
4. Click on settings
5. Select: Mälardalen University
6. Then log in to the mobile app

Multi-factor authentication, also known as two-step verification, means that as an extra security, you use two different verification steps for access to your student account. Therefore you need to download the Microsoft Authenticator app and always have your mobile phone with you when studying.

Here you can find information about the software that is installed in our public computer rooms. Our library computers only have the standard range installed on them.

Software in public computer rooms

As a student, you are allowed to install certain software on your own computer. You will need to log in with your student email.

Log in with your student email and check the software that you can download External link.