Print Course syllabus
Course syllabus - Stress and Conflict Management
Scope
7.5 credits
Course code
PSA110
Valid from
Autumn semester 2013
Education level
First cycle
Progressive Specialisation
G1N (First cycle, has only upper-secondary level entry requirements)
School
School of Health, Care and Social Welfare
Ratified
2013-02-01
Literature lists
Course literature is preliminary up to 8 weeks before course start. Course literature can be valid over several semesters.
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Books
Changing the conversation: the 17 principles of conflict resolution
ISBN: 9780143126867
Managing Conflict: A Practical Guide to Resolution in the Workplace
Stress and health: biological and psychological interactions
ISBN: 978-1-4833-4744-8
Neuroscience for Organizational Change: An Evidence-based Practical Guide to Managing Change
ISBN: 9780749493189 (hft.)
Stress control - a mind, body, life approach to boosting wellbeing
ISBN: 978-1-4721-3710-4
Articles
Generative metaphore intervention: A new approach for working with systems divided by conflict and caught in defensive perception
Appreciative inquiry model
Glasl's nine-stage model of conflict escalation (Manuscript)
URL: Retrieved from
Cultivating dialogue: From fragmentation to relationality in conflict interaction
Work organization and stress: Systematic problem approaches for employers, managers and trade union representatives
Prejudice: Disliking others
Other materials
Objectives
The objective of this course is that the student should acquire basic tools to identify, analyze, handle, and prevent circumstances causing negative stress and interpersonal conflicts in contemporary working life.
Learning outcomes
After completing the course the student shall be able to
- give an account of basic knowledge about the psychological and social psychological dynamics of stress and interpersonal conflicts
- identify and explain the inherent stress and interpersonal conflict potential of contemporary working life
- suggest and describe different basic tools for preventing and handling negative stress and interpersonal conflicts in contemporary working life
Course content
Individual stress processes, concepts and consequences are presented and discussed. The emphasis in focus is on the psychology of stress, but to some extent physiological and social aspects will also be covered. Furthermore, individual and organizational stress prevention, management and interventions are presented and discussed. The last part of the course deals with stressful interpersonal conflicts, and fundamental knowledge of how to prevent and manage them.
Requirements
General entry requirements
Examination
INL1, Written assignment, 7.5 credits, regarding all learning outcomes, grades Fail (U), Pass (G) or Pass with distinction (VG).
A student who has a certificate from MDU regarding a disability has the opportunity to submit a request for supportive measures during written examinations or other forms of examination, in accordance with the Rules and Regulations for Examinations at First-cycle and Second-cycle Level at Mälardalen University (2020/1655). It is the examiner who takes decisions on any supportive measures, based on what kind of certificate is issued, and in that case which measures are to be applied.
Suspicions of attempting to deceive in examinations (cheating) are reported to the Vice-Chancellor, in accordance with the Higher Education Ordinance, and are examined by the University’s Disciplinary Board. If the Disciplinary Board considers the student to be guilty of a disciplinary offence, the Board will take a decision on disciplinary action, which will be a warning or suspension.
Grade
Three-grade scale
Interim Regulations and Other Regulations
The course replaces SPS140 Conflict and Stress Management