Text

Course syllabus - Quality Development and Leadership

Scope

7.5 credits

Course code

KMT220

Valid from

Autumn semester 2016

Education level

First cycle

Progressive Specialisation

G1N (First cycle, has only upper-secondary level entry requirements)

Main area(s)

Product and Process Development

Organisation

School of Innovation, Design and Engineering

Ratified

2013-02-14

Revised

2016-01-27

Literature lists

Course literature is preliminary up to 8 weeks before course start. Course literature can be valid over several semesters.

    • Ratified date: 2020-10-27
    • Latest update: 2025-05-27

    Books

    Lagrosen, Stefan; Lagrosen, Yvonne

    Mänsklig kvalitetsutveckling

    ISBN: 9789144040455

    LIBRIS-ID: 11439409

    1. uppl., Lund, Studentlitteratur, 357 s.

    Other Materials

    Individuellt vald bok i ledarskap vald från en boklista som läggs på kurshemsidan senast vid kursstart.

    .,

    Tillhandahålles via kurshemsidan: övrigt underlag som SS ISO 9001:2008, SIQs modell för Kundorienterad verksamhetsutveckling

    .,

Objectives

The aims of the course are to give the student(s) in-depth knowledge about customer oriented organisational development and modern quality philosophy.

Learning outcomes

After the completed course the student should be able to:

  • apply total quality management (TQM)
  • state why visions, goals and strategies are needed in a company
  • revise a company's quality system according to ISO-9001
  • apply customer oriented organisational development according to SIQ´s model (USK) Utmärkelsen Svensk Kvalitet
  • conduct environment and quality assessments

Course content

  • Leadership for quality (Quality Planning, Assurance, Control and Improvement).
  • Customer oriented organisational development according to SIQ´s model (USK) Utmärkelsen Svensk Kvalitet
  • ISO 9000, ISO 14000 and more

Requirements

Basic eligibility

Examination

Exercise (INL2), 3 credits, marks Fail (U) or Pass (G)
Examination (TEN1), written examination, 4.5 credits, marks Fail (U), 3, 4 or 5

A student who has a certificate from MDU regarding disability study support, can request adaptions for the examination. It is the examiner who takes decisions on any adaptions, based on the certificate and other conditions.

Grade

Pass with distinction (5), Pass with credit (4), Pass (3)