Course syllabus - Management of quality improvement in the industry

Objectives

The aim of the course is to provide insight, knowledge and skills regarding concepts, methods and techniques used in industrial quality development.

Learning outcomes

After completing the course, the student shall be able to:
 
1. describe and discuss industrial quality development and customer satisfaction
2. apply quality tools and critically review their use and results
3. demonstrate skills to perform, analyse, present and critically review an industrial improvement project according to the Six-Sigma model

Course content

- Quality and business development
- Quality as customer satisfaction
- Quality in development
- Production Quality, 7QC, Statistical Process Control
- Improvement work according to the Six-Sigma philosophy, the Kano model, a critical view
- Leadership and standards for business development

Tuition

Teaching consists of lectures, exercises and supervision. Independent studies and industry-based improvements projects in groups.

Specific requirements

Completed courses of at least 45 credits in Product and Process Development, of which at least 7 credits in production / logistics / quality and at least 12 months of professional experience in industry or university studies in the field of engineering of at least 60 credits and at least 24 months of professional experience from technology in industrial production / logistics / quality.
In addition, Swedish course B/Swedish course 3 and English course A/English course 6 are required. For courses given entirely in English exemption is made from the requirement in Swedish course B/Swedish course 3.

Examination

Written assignment (INL1), 2,5 credits, individually and in group, examines the learning objectives 1 and 2, marks Fail (U) or Pass (G)
Written assignment (INL2), 2,5 credits, individually and in group, examines the learning objective 3, marks Fail (U), 3, 4 or 5

A student who has a certificate from MDU regarding a disability has the opportunity to submit a request for supportive measures during written examinations or other forms of examination, in accordance with the Rules and Regulations for Examinations at First-cycle and Second-cycle Level at Mälardalen University (2020/1655). It is the examiner who takes decisions on any supportive measures, based on what kind of certificate is issued, and in that case which measures are to be applied.

Suspicions of attempting to deceive in examinations (cheating) are reported to the Vice-Chancellor, in accordance with the Higher Education Ordinance, and are examined by the University’s Disciplinary Board. If the Disciplinary Board considers the student to be guilty of a disciplinary offence, the Board will take a decision on disciplinary action, which will be a warning or suspension.

Grade

Pass with distinction, Pass with credit, Pass, Fail

Interim Regulations and Other Regulations

The course overlaps with 3 credits towards  Process Quality  and Total Quality Management and Maintenance Technology.