Course syllabus - Intermediate Business Administration

Objectives

The aim of the course is to give the students extended knowledge of financial and management accounting principles and practices. The course also aims to provide both fundamental and deeper insight in the challenges of services.  The course also provides knowledge in using different analytical tools for business situations. Another aim is to encourage learning process through active participation.

Learning outcomes

On completion of the course the student will be able to:
- describe how different methods and models use accounting information to improve decisions matter within the organizations control function.
- describe and solve more detailed issues in the production and analysis of financial reports
- display deeper ability to calculate correct values within the financial accounting
- give an account of and calculate different ways to finance and manage the business
- understand and describe the unique challenges inherent in marketing and managing services, and developing/delivering quality service
- understand and describe service strategies, tools and approaches for addressing the unique challenges of service management and marketing
- understand and describe the importance of relationships of for the service-producing firm
- demonstrate skills and ability to plan, implement and report a student-led activity
- view the skills and ability to analyze different situations, service providers and actively participate in workshops where they discussed
- demonstrate skills and ability to develop communicative skills by participating in discussions and conducting of seminars
 
 
 
 

Course content

In management accounting we discuss different kinds on product calculation, customer relationship, balanced scorecard. Essential concepts like budgeting for planning and control and financial control is also part of the course.
The Financial accounting part of the course targets more advanced concepts, theories and models and furthermore  equity and valuation concepts are presented and discussed using the perspective of the limited liability company. Different aspects of financing a business and complex valuation issues is discussed from an IFRS perspective. During this course the Gaps Model of Service quality will be used as a framework. The lectures and seminars will cover the five gaps starting by discussing service from the customer's point of view and their expectations, behavior and perceptions.
The next part of the course will cover service quality from the management perspective. The course will cover market research, relationships, and service recovery. The next part will discuss designing of services: service standards and physical evidence. The course contains the service employees: role in service, internal marketing and communication of services. This course is built on a chain of student activities, where students plan, implement and report the activities.

Tuition

The teaching consists of lectures, seminars and exercises. The general thoughts will be presented at the lectures. During the seminars the students will have the possibility to discuss different aspects of business administration.
To fulfil the learning objectives, attendance in the lectures is encouraged and attendances at the seminars are compulsory.

Specific requirements

30 credits in Business Administration whereof 22,5 credits should be finished when the course starts. In addition English course B/English course 6 is required.

TOEFL test result, minimum score 213(CBT), 550(PBT) or 79(iBT) or an IELTS test result with an overall band score of minimum 6,0 and no band score below 5,0. The English test is COMPULSORY for all applicants except citizens of Australia, Canada, Ireland, New Zealand, United Kingdom and USA.

Examination

Group assignment (GRU1), 3 credits, marks Pass (G)
Group assignment (GRU2), 4.5 credits, marks Pass (G) or Pass with distinction (VG)
Examination (TEN1), 4.5 credits, marks Pass (G) or Pass with distinction (VG)
Examination (TEN2), 7.5 credits, marks Pass (G) or Pass with distinction (VG)
Examination (TEN3), 3 credits, marks Pass (G) or Pass with distinction (VG)

A student who has a certificate from MDU regarding a disability has the opportunity to submit a request for supportive measures during written examinations or other forms of examination, in accordance with the Rules and Regulations for Examinations at First-cycle and Second-cycle Level at Mälardalen University (2020/1655). It is the examiner who takes decisions on any supportive measures, based on what kind of certificate is issued, and in that case which measures are to be applied.

Suspicions of attempting to deceive in examinations (cheating) are reported to the Vice-Chancellor, in accordance with the Higher Education Ordinance, and are examined by the University’s Disciplinary Board. If the Disciplinary Board considers the student to be guilty of a disciplinary offence, the Board will take a decision on disciplinary action, which will be a warning or suspension.

Grade

Pass with distinction, Pass, Fail

Interim Regulations and Other Regulations

The courseoverlaps 7,5 credits with each of the courses FOA105/FÖA105 Service Management, EFO023 Cost and Management Accounting 2 and FOA125 Intermediate Financial Accounting.