Text

Course syllabus - Complaints From Customers - How Do We Deal With These?

Scope

1.5 credits

Course code

FOA813

Valid from

Autumn semester 2014

Education level

First cycle

Progressive Specialisation

G1F (First cycle, has less than 60 credits in first-cycle course/s as entry requirements).

Main area(s)

Business Administration

School

School of Business, Society and Engineering

Ratified

2014-10-16

Literature lists

Course literature is preliminary up to 8 weeks before course start. Course literature can be valid over several semesters.

Grade

Pass, Fail